Welcome to Dé Evyn. These Terms & Conditions (“Terms”) govern your access to and use of www.deevyn.com, including all purchases made through our website.
By using this website or placing an order, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website.

1. About Dé Evyn

Dé Evyn is an online clothing brand based in Kolkata, India, offering apparel and related products through our official website www.deevyn.com

2. Eligibility

To place an order, you must:

• Be at least 18 years old, or use the website under the supervision of a parent or legal guardian.
• Provide accurate and complete information during checkout.
• Use the website only for lawful purposes.

We reserve the right to refuse service to anyone who violates these Terms.

3. Acceptance of Orders

Once you place an order, you will receive an order confirmation by email or SMS.
Receiving an order confirmation does not mean your order has been accepted.
We reserve the right to cancel or refuse any order due to:

• Product unavailability
• Payment authorization failure
• Pricing or technical errors
• Incorrect customer information
• Suspected fraudulent activity
• Bulk purchases intended for resale without authorization

If payment has already been received, any applicable refund will be processed using the original payment method.

4. Products & Availability

We make every effort to ensure that our products are displayed as accurately as possible.
However:

• Colors may vary slightly depending on your device’s display settings.
• Product images are for illustration purposes.
• Minor variations in stitching, print placement, fabric texture, or finishing may occur as part of the manufacturing process.
• All products are subject to availability.

We reserve the right to discontinue any product without prior notice.

5. Pricing

All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
While we strive to maintain accurate pricing, errors may occasionally occur.
If an incorrect price is displayed, Dé Evyn reserves the right to cancel the order and issue a full refund if payment has already been made.
Prices may change at any time without prior notice.

6. Payments

We currently accept:

• Razorpay
• Cashfree
• Cash on Delivery (where available)

Orders will only be processed after successful payment confirmation, except for eligible Cash on Delivery orders.
Dé Evyn does not store your debit card, credit card, banking, or UPI credentials.

7. Promotional Offers & Discount Codes

From time to time, Dé Evyn may offer:

• Coupon codes
• Promotional discounts
• Seasonal sales
• Limited time offers

Unless otherwise specified:

• Only one coupon may be used per order.
• Coupons cannot be exchanged for cash.
• Coupons cannot be applied after an order has been placed.
• Coupons may exclude selected products or collections.
• Dé Evyn reserves the right to modify or withdraw promotions at any time.

8. Shipping & Delivery

We currently deliver within India. Estimated delivery times are provided for convenience and are not guaranteed. Delivery may be delayed due to:

• Courier partner delays
• Weather conditions
• Public holidays
• Natural disasters
• Political disturbances
• Incorrect shipping information provided by the customer
• Other circumstances beyond our reasonable control

Ownership of the product transfers to the customer upon successful delivery.

9. Customer Responsibilities

Customers are responsible for ensuring that:

• Shipping information is accurate.
• Contact details are correct.
• Someone is available to receive the delivery.
• Orders are inspected upon delivery.

Dé Evyn is not responsible for delays or losses caused by incorrect customer information.

10. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy.
By placing an order, you acknowledge that you have read and accepted that policy before completing your purchase.

11. Order Cancellation

Orders may only be cancelled before dispatch.
Once an order has been shipped, cancellation requests cannot be accepted.
If an order is refused at the time of delivery without a valid reason, Dé Evyn reserves the right to refuse future Cash on Delivery orders from the same customer.

12. User Accounts

If you create an account with Dé Evyn, you are responsible for:

• Maintaining the confidentiality of your password.
• Restricting access to your account.
• Ensuring all account information remains accurate.

You are responsible for all activities carried out through your account.
We reserve the right to suspend or terminate accounts involved in suspicious or fraudulent activity.

13. User Generated Content

If you submit reviews, photographs, videos, testimonials, or tag Dé Evyn on social media, you grant us a non exclusive, royalty free license to display, reproduce, and use such content for promotional and marketing purposes.

You confirm that:

• You own the content or have permission to share it.
• The content does not infringe the rights of others.
• The content is not unlawful, offensive, or misleading.

We reserve the right to remove any content at our discretion.

14. Intellectual Property

All content available on this website is the exclusive property of Dé Evyn unless otherwise stated.
This includes:

• Brand name
• Logo
• Product photography
• Product descriptions
• Website design
• Graphics
• Videos
• Text
• Icons
• Marketing materials

No part of this website may be copied, reproduced, distributed, modified, or commercially used without prior written permission.

15. Acceptable Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Introduce viruses or malicious software.
• Interfere with the website’s operation.
• Copy or scrape website content.
• Use automated tools to place orders or collect data.
• Impersonate another individual or business.

Violation of these Terms may result in termination of access and legal action where appropriate.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Dé Evyn shall not be liable for:

• Indirect or consequential damages.
• Loss of profits or business opportunities.
• Delays caused by third party logistics providers.
• Temporary website downtime.
• Technical errors beyond our reasonable control.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant order.

17. Force Majeure

Dé Evyn shall not be held responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fires
• Pandemics
• Government restrictions
• Strikes
• Transportation disruptions
• Internet outages
• Power failures

18. Third Party Services

Our website may integrate or link with third party services, including payment gateways, courier providers, and social media platforms.
We are not responsible for the availability, content, or practices of these third party services.
Your interactions with such services are governed by their respective terms and policies.

19. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

20. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
Any disputes arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Kolkata, West Bengal.

21. Changes to These Terms

Dé Evyn reserves the right to update or modify these Terms at any time.
Changes become effective immediately upon publication on this page. Continued use of the website after any update constitutes acceptance of the revised Terms.
We encourage customers to review this page periodically.

22. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:
Email: support@deevyn.com